We have a strict policy that guarantees workers a fair market value for the goods they produce. We have discontinued items and refused to carry particular products because laborers were not given an equal voice, a fair wage, or because we felt sensitive bioregions were being compromised.
Before any herbal products are allowed into our facilities, we request a "pre-ship" sample for analysis. This sample is analyzed using organoleptic (sensory) and laboratory methods, and if approved, it is authorized for order.
When the herb we ordered arrives at our facility, it is immediately quarantined for QC review. At this point, a qualified Quality Control member will extract samples for immediate testing in our laboratory.